Refund & Return Policy

At My Fabric Addiction, we want you to love your quilting experience from the moment your box arrives to the final stitch. If something isn’t right, we’re here to help.

Returns & Store Credit

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

• Items must be unused, unwashed, and in original condition
• All original packaging, labels, and included materials must be returned
• Proof of purchase or order number is required

Once your return is received and inspected, approved returns will be issued as store credit only in the form of a digital gift card redeemable at My Fabric Addiction.

Store credit will be issued to the email address associated with your order within a few business days after approval.

Non-Returnable Items

The following items are not eligible for return or store credit:

• Digital/downloadable products
• Gift cards
• Final sale or clearance items
• Cut yardage or custom-cut fabrics
• Opened batting, backing, or notions
• Items damaged due to misuse, alteration, or improper handling

Because many of our products are limited-run quilting kits and precuts, we are unable to restock returned items that have been opened or used.

Missing or Damaged Items

We stand behind our Kit-to-Quilt™ Guarantee.

If your order arrives damaged, incomplete, or contains incorrect pieces, please contact us within 7 days of delivery at support@myfabricaddiction.com with:

• Your order number
• Photos of the issue
• A brief description of the problem

We’ll work quickly to make it right by replacing missing or incorrect pieces whenever possible.

Exchanges

We only replace items if they arrive defective, damaged, or incorrect.

If you need assistance with an exchange, please contact:
support@myfabricaddiction.com

Please do not send items back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a damaged/incorrect item.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned packages.

Sale Items

Sale, promotional, and discounted items may be returned for store credit within 30 days of delivery, provided they are:

• Unused and unwashed
• In original packaging
• In the same condition they were received

Final clearance items marked as “Final Sale” are not eligible for return or store credit.

If a sale item arrives damaged or incorrect, please contact us at support@myfabricaddiction.com and we’ll make it right.

Gifts

If an item was marked as a gift and shipped directly to you, approved returns will be issued as store credit in the form of a digital gift card.

If the item was not marked as a gift at checkout, the store credit will be issued to the original purchaser.

Need Help?

Questions about returns, store credit, or your order?

Contact us anytime at:
support@myfabricaddiction.com

We’re a small family-run business, and we truly appreciate your support of My Fabric Addiction.